Returns & Exchanges
At ORTC Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and tagged items. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all hangtags are attached and the garment is in its original condition.
Label and Post
Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized postage location.
Quality Check and Refund
Once our warehouse team receives and inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing