Frequently Asked Questions
Everything you need to know about shopping with ORTC Clothing.
How long does shipping take?
We offer standard and express shipping. Standard orders typically arrive within 3-7 business days, while express shipping takes 1-3 business days depending on your location.
What is your return policy?
We accept returns on all full-priced items within 30 days of purchase, provided they are unworn, unwashed, and have all original tags attached.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
Do you offer international shipping?
Yes, ORTC Clothing ships worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
How should I care for my ORTC garments?
To maintain the quality of our fabrics, we recommend a cold machine wash on a gentle cycle and hanging your items to dry in the shade. Avoid tumble drying.